Shipping policy

 

Below delivery terms are applicable to items bought from the Pro Ferrum online shop. For items bought in-store or for more specific enquiries, please contact Pro Ferrum directly either by phone (+44 (0) 1300 341201), or email (enquiries@proferrumfluid.com).

DELIVERY

• Standard Delivery (next working day): £4.99
• All orders over £65: FREE DELIVERY

All orders will be dispatched and delivered to the delivery address as shown on your order confirmation.

PAYMENT

We accept the following payment cards: MasterCard, Visa, Visa Debit and Maestro. Payment will be debited from your account upon receipt of your order. Debit of the payment does not mean acceptance of the offer and conclusion of the contract, therefore your payment will be refunded if the goods are not dispatched to you and the sale contract is not concluded. You are responsible for confirming that you are the legitimate holder of the credit/debit card and that your details are correct. All cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be able to process your order and a message will appear to say that the transaction cannot be processed.

We take all reasonable care to make our Online Shop as secure as we can. All payment card transactions made through our Online Shop are processed through Worldpay. We do not hold your payment card details on our server.